At Cottman Transmission, we want to provide you with a complete auto care experience. Our sole focus isn’t just on repairs and maintenance. A lot of our emphasis is placed on you, our customer. We take a customer-oriented approach to our services because we believe that’s one of the most important parts of quality auto care. Simply put, you deserve great service!
How do we make it happen? Through our service advisors, who carry extensive industry experience and a complete understanding of our business and the services we offer. They use this knowledge and expertise to help you, as they take their time learning about you and your vehicle's situation, then craft a tailored service plan that meets your vehicle's needs and your budget. They'll happily walk you through the entire service plan, the costs that come with it, and financing options upon request, so you know what work is being done and how much you'll be paying. But the communication doesn't stop there! We also share status updates, so you know what's going on with your vehicle and when to return if you've left it in our care.
You'll find more dedicated support in our service bays! Our technicians carry decades of combined experience providing transmission services for motorists all over Durham and the Triangle area. But our techs don't rely on just their experience, as they also keep themselves updated on the latest industry information and best practices. Our techs are required to attend a minimum of 40 hours of training annually, provided through our connections with ATRA ATSG. Using experience, knowledge, and our high-quality tools and components, our techs are able to perform any repairs right the first time.