Since 1962, Cottman Transmission and Total Auto Care has been the trusted transmission service specialist in Durham, North Carolina. We are among a nationwide network of trusted transmission physicians! When your car needs work, leave it to our experts. Independently owned and locally operated, we blend our love for people and passion for vehicles to provide you with a quality auto care experience every time. Don’t believe us? Just keep reading to see what our customers say about us!
At Cottman Transmission, we take a slightly different approach to auto care. Yes, we still provide top-quality transmission services for all makes and models, but that's not all. Our independently-owned and locally operated facility is customer-oriented first. What does that mean? It means we place the wants and needs of our customers first. We take the time to ensure our customers feel heard and acknowledged. If our customers leave our shop happier than when they came in, we've done our job well.
Performed by certified technicians with high-quality equipment, our services include transmission repair, inspection, maintenance, rebuilds, flushes, and more. If you have places to be during your vehicle's repair or service, we'll keep you updated via email and text, so you always know how it is doing and when it's ready to hit the road. We also offer after-hours drop-off and pick-up to help make your service even easier. If you have time to spare, we invite you to spend it with us! We have a comfortable waiting room available and our staff routinely stop by to chat.
When you stop by Cottman Transmission for service, you'll be working with experienced professionals who truly want the best for you and your vehicle. You trust us to get the job done right at an honest and fair rate, and that's what we do. Our service advisors take the time to learn more about you, your budget, and your vehicle's situation so they can craft a service plan tailored to your needs. They'll explain each repair and price point in the plan, as well as financing options (upon request) so you're fully aware of what's you're paying for and how to get it done.
Have any questions? No problem, as our service advisors will happily answer any questions you have at any point in the service, whether it's during the repairs or right before you leave. With your approval, our technicians get to work. They'll use state-of-the-art equipment and their extensive experience within the industry to perform your automotive or transmission repair with the highest quality, care, and precision. Whether you need to replace the transmission fluid or if you require a full rebuild, know that our team will keep you fully involved in the process and ensure the job is done right. For assistance before your visit with us, call (919) 471-2506. We look forward to speaking with you!
I would give them 10 stars if possible. We were bracing for a transmission replacement after we dropped our van off for diagnosis. The van was test driven by 3 separate mechanics. The consensuses was that it wasn't the transmission, the trouble was on the engine side. An ignition coil replacement was suggested as it is a problems with our make and model van. Handy hubby bought one for $59 and replaced the coil. That was the fix. We could have been told that we needed a transmission rep... Read More
We dropped our sons car off over the weekend because it was making a terrible sound - not knowing what to expect. Jody and his team looked at it and diagnosed the issue immediately. It ended up being a lot more involved than originally anticipated and they went way over and above our expectations to take care of us. These guys are honest, efficient and will try to save you money! (Which is so rare these days!) So thankful! I could not recommend them more!
Their service was unparalleled! They came out to the car and listened to me and my car, and used the diagnostic computer while I was still there. Ended up needing a transmission rebuild among other things, but they kept me posted every step of the way, and put me in the drivers seat of decision making. They also helped me prioritize future repairs, even though they wouldn’t be doing them! Thanks so much y’all!
Check engine light popped on and I stopped in to get it checked out. There were cars everywhere, place was packed. Despite all of that, took time out immediately to go and check it out. Transmission was slipping while driving and leak was coming from underneath. While I was there at least 2 more customers and a car got towed in. Left the car there with the expectation that I would be without my car for a while and gonna to cost me a bundle. Received a call at 530 on the same day to see if I c... Read More
My husband and I took our truck here and it was fantastic service. They are honest, professional, and they saved us a lot of money. We always appreciate honesty, and Cottman Transmission was extremely honest with us. Not only was the service outstanding, but we also were grateful for the fast service. We will be back!
The man at the front desk was nice, they answered my questions and got to work on my car quickly. When they realized the issue they spoke with my usual mechanic about it and had me all set to go. Usually people try and scam me into spending money but they didn't do that just did the job, let me know what it was and were nice and had great customer service the whole time. I would highly recommend them to anyone needing help.
These guys went above and beyond to get the transmission repaired in my daughter’s Jeep. They kept me informed of the progress and even worked late to resolve an issue that complicated the transmission repair. This is one of those rare auto repair shops that I would highly recommend. They are a very honest and hardworking crew. Thanks again, guys!
My experience with Cottman Transmission was just wonderful! Initially the thought of having a problem with my car’s transmission was worrisome but as soon as Taylor started asking questions and letting me know all the possible reasons my car ‘wouldn’t drive forward’ I started to feel like I’d picked the right place and people to check this problem out. Since I had AAA, the towing was free. Taylor communicated with me consistently and let me know what was going on. He even asked to k... Read More
Eva Lukacs Frichner
This place is awesome. They seem very committed to providing honest service and doing the job right the first time. I had an issue with my clutch sticking intermittently, and before they could get my car into the garage, they found that my (brake/clutch) shared reservoir was low and explained to me why this could cause issues. Long story short, it was a fix so simple they didn't even charge me. This is my new go-to for transmission related issues.
Prompt and on schedule with appointment quickly serviced my vehicle. Called me and reported finding. Explained the technical results in layman's term. Had specific up to date knowledge on my transmission that has been in circulation less than a year. My vehicle was well taken care of and was brought out to me.