Since 1962, Cottman Transmission and Total Auto Care has been the trusted transmission service specialist in Durham, North Carolina. We are among a nationwide network of trusted transmission physicians! When your car needs work, leave it to our experts. Independently owned and locally operated, we blend our love for people and passion for vehicles to provide you with a quality auto care experience every time. Don’t believe us? Just keep reading to see what our customers say about us!
At Cottman Transmission, we take a slightly different approach to auto care. Yes, we still provide top-quality transmission services for all makes and models, but that's not all. Our independently-owned and locally operated facility is customer-oriented first. What does that mean? It means we place the wants and needs of our customers first. We take the time to ensure our customers feel heard and acknowledged. If our customers leave our shop happier than when they came in, we've done our job well.
Performed by certified technicians with high-quality equipment, our services include transmission repair, inspection, maintenance, rebuilds, flushes, and more. If you have places to be during your vehicle's repair or service, we'll keep you updated via email and text, so you always know how it is doing and when it's ready to hit the road. We also offer after-hours drop-off and pick-up to help make your service even easier. If you have time to spare, we invite you to spend it with us! We have a comfortable waiting room available and our staff routinely stop by to chat.
When you stop by Cottman Transmission for service, you'll be working with experienced professionals who truly want the best for you and your vehicle. You trust us to get the job done right at an honest and fair rate, and that's what we do. Our service advisors take the time to learn more about you, your budget, and your vehicle's situation so they can craft a service plan tailored to your needs. They'll explain each repair and price point in the plan, as well as financing options (upon request) so you're fully aware of what's you're paying for and how to get it done.
Have any questions? No problem, as our service advisors will happily answer any questions you have at any point in the service, whether it's during the repairs or right before you leave. With your approval, our technicians get to work. They'll use state-of-the-art equipment and their extensive experience within the industry to perform your automotive or transmission repair with the highest quality, care, and precision. Whether you need to replace the transmission fluid or if you require a full rebuild, know that our team will keep you fully involved in the process and ensure the job is done right. For assistance before your visit with us, call (919) 471-2506. We look forward to speaking with you!
Hi, I have a 2009 Silverado 4x4, transition went out, 2nd time. 1st time I had dealership install a factory reman, lasted little over 3 yr,50k. This time I elected to use Cottmans transition, & they were great. Got my truck in there & I had it back on the road in a week, they also worked with my warranty company. Chris & company very good to work with.
Jodi has rue best customer service Very polite, and professional. Test drives vehicle and immediately provided what the issue was. Eventhough I didn't have an appointment he offered me to drop by to test drive. Thank you for your service. I will recommend others. Signed Jeep Compass ;)
My check engine light came on after work last night (mind you I live in Greensboro and work in Durham) stopped at Auto Zone and the machine came up with a transmission error the sales rep said that he wouldn't recommend me driving it home. He recommend me going to Cottman, I called and spoke with Jody, he said they would be closed by the time I got there but I could leave my key in the drop box and he would get to it in the morning. I arrived to the shop about 6:15/6:20 not only did he wait... Read More
Excellent experience. I damaged the transmission in my pickup truck pushing too hard while towing a travel trailer. Thought I would need to replace it. Jody & team diagnosed the problem and replaced a broken electrical part to fix it. Saved me thousands of dollars. They also gave me good advice how to avoid repeating my towing mistake. These guys are knowledgeable and honest.
I felt sick on the ride over thinking about the cost for repair on my Chrysler PT Cruiser. Then I met Jody and after he spent a while explaining and showing me what was wrong the black clouds lifted. This man is a saint and my savior! He is very knowledgeable and honest. If you need any transmission work done this is the best place around to go ! Thanks Jody for all your help !
My car had a transmission issue and I was 1.5 hours from home. I went to Autozone and they ran the code, and called Cottman Transmission and sent Jodi over to help me. Jodi helped me immensely. He explained everything that was going on with my car in detail and never tried to sell me anything or get me to go to his shop directly- he just helped me like a person. He didn’t HAVE to come over to Autozone, where I was parked, but he did and was MORE than helpful. He clearly cares about PEOPLE a... Read More
Saw all the positive reviews on Google and decided to trust them with my vehicle. Unfortunately they were unable to do the repairs on my POS hybrid CVT, but it was no fault of their own. Everyone I spoke with at this shop is very nice and respectful. Would definitely use them again in the future if needed.
Both my wife and I have gone to Cottman and received stellar service. On my visit they quickly diagnosed that my problem wasn’t my transmission at all, and sent me on my way. Honest folks, clean shop, very professional. Cannot recommend them enough!
This is the place to go for transmission expertise, period. I needed a diagnostic and was referred to Cottman by my normal service shop in Chapel Hill. Not only did they take the time to investigate my issue, they explained in-depth how my specific transmission functions over the life of my vehicle. I left with more knowledge and confidence about maintaining my vehicle. Highly recommend.
Im really happy I took my car here. They really took care of me, explained everything, and were completely transparent. The dealership recommended a new transmission so i took it to Cottman for a second opinion. They researched my check engine light issue extensively and test drove the car to check for drivability issues. They even test drove it a second time to double-check how it runs cold after the weekend. Ended up being an issue with the battery terminal. Overall A+ experience.