Since 1962, Cottman Transmission and Total Auto Care has been the trusted transmission service specialist in Durham, North Carolina. We are among a nationwide network of trusted transmission physicians! When your car needs work, leave it to our experts. Independently owned and locally operated, we blend our love for people and passion for vehicles to provide you with a quality auto care experience every time. Don’t believe us? Just keep reading to see what our customers say about us!
At Cottman Transmission, we take a slightly different approach to auto care. Yes, we still provide top-quality transmission services for all makes and models, but that's not all. Our independently-owned and locally operated facility is customer-oriented first. What does that mean? It means we place the wants and needs of our customers first. We take the time to ensure our customers feel heard and acknowledged. If our customers leave our shop happier than when they came in, we've done our job well.
Performed by certified technicians with high-quality equipment, our services include transmission repair, inspection, maintenance, rebuilds, flushes, and more. If you have places to be during your vehicle's repair or service, we'll keep you updated via email and text, so you always know how it is doing and when it's ready to hit the road. We also offer after-hours drop-off and pick-up to help make your service even easier. If you have time to spare, we invite you to spend it with us! We have a comfortable waiting room available and our staff routinely stop by to chat.
When you stop by Cottman Transmission for service, you'll be working with experienced professionals who truly want the best for you and your vehicle. You trust us to get the job done right at an honest and fair rate, and that's what we do. Our service advisors take the time to learn more about you, your budget, and your vehicle's situation so they can craft a service plan tailored to your needs. They'll explain each repair and price point in the plan, as well as financing options (upon request) so you're fully aware of what's you're paying for and how to get it done.
Have any questions? No problem, as our service advisors will happily answer any questions you have at any point in the service, whether it's during the repairs or right before you leave. With your approval, our technicians get to work. They'll use state-of-the-art equipment and their extensive experience within the industry to perform your automotive or transmission repair with the highest quality, care, and precision. Whether you need to replace the transmission fluid or if you require a full rebuild, know that our team will keep you fully involved in the process and ensure the job is done right. For assistance before your visit with us, call (919) 471-2506. We look forward to speaking with you!
Great work, my trans on my 2014 Ford Escape was toast after only 103k . Ford wouldn’t do anything . So I took it to Cottman in Durham. They were very patient with me , and helped me get it back on the road. I have been very pleased so far, and will def use them for future service to my trans. I highly recommend them!
At the recommendation of my usual auto maintenance shop, I had my 2006 Lexus LX 470 towed here because I thought I had a transmission problem. Jody and his team diagnosed that the problem was not a transmission issue. He tried to locate the correct part for me at a reasonable cost. Turns out, such parts aren't available. Jody took the time to make several phone calls and find a reputable shop that will take care of my needs and worked with me to get my car there. Absolutely thrilled to wo... Read More
We were stumped when we took our car to Cottman. We came on a referral from NTB in Durham because they were their "transmission guys" and could help us diagnose why our engine was randomly dropping RPMs while driving. They took the car, test drove it, called another shop for advice, and finally got us answers!! The folks here are timely, dedicated to finding answers, and mindful to keep the customers cost as low as possible. Would definitely recommend these guys for your car troubles!
I took my ‘95 Chevy truck here expecting to find a big transmission issue. They called back the same day to say that it was actually a different problem and referred me back to my regular mechanic to fix it which saved me money. They were honest and helpful. Really appreciate someone who wants to provide great service and not just sell me something.
Jodi and Taylor were out of this world phenomenal. Long story short they fought and tried everything to help me get financing to fix my vehicle. Unfortunately on my part it did not work out but I would recommend Jodi and his team to do all your transmission work. It is not everyday you come across honest, respectful and hard working people who truly have your best interest in mind. Thank you for everything. The McLambs
My truck lost 3rd/4th gear while driving and needing to be rebuilt or replaced. After calling around, this Cottman Transmission location did rebuilds in house, with upgraded parts where applicable, was knowledgeable and answered all of my questions. They completed the rebuild within the time frame originally promised, within the price range originally quoted, and the rebuilt transmission works great. Have had multiple long trips across states, driving in the mountains, using 4 wheel low, e... Read More
I was having what I assumed was a transmission issue. I called Cottman of Durham, spoke to Jody, and informed him that I needed a diagnostics check per my extended warranty. Jody proceeded to explain the warranty process better than the company rep who sold me the coverage. He informed me that because of the warranty process, I might be without my vehicle for a little while. When I arrived to drop off my car, I was told they would get to my vehicle next day. I left it there confident that the... Read More
What a rare and wonderful experience we had with Cottman transmission. After calling around town to price check a transmission replacement, we chose Cottman because their receptionist was kind and patient and explained everything to me in terms I understood. They offer a free check to make sure that what you think is wrong is actually wrong. We dropped off our car to two very friendly and knowledgeable gentleman and in less than 24 hours they had called us back with the results. Turns out we ... Read More
My experience with this business was outstanding. My car was experiencing some unusual noises and I called the shop: Jodie, the owner, answered the phone and probably spent ten minutes of his time helping me determine what could be the problem. Ultimately, I brought the car by their place, where they disassembled it to an amount they determined they could reassemble. Within the day, they gave me an official diagnosis with options and the pricing— and an honest opinion that it’d be in my b... Read More
Man best mechanical experience by far! Took them no time and they didn’t over charger very fair! They saved me having to dish out extra money! I’m very thankful to have found them! Good guys!