Since 1962, Cottman Transmission and Total Auto Care has been the trusted transmission service specialist in Durham, North Carolina. We are among a nationwide network of trusted transmission physicians! When your car needs work, leave it to our experts. Independently owned and locally operated, we blend our love for people and passion for vehicles to provide you with a quality auto care experience every time. Don’t believe us? Just keep reading to see what our customers say about us!
At Cottman Transmission, we take a slightly different approach to auto care. Yes, we still provide top-quality transmission services for all makes and models, but that's not all. Our independently-owned and locally operated facility is customer-oriented first. What does that mean? It means we place the wants and needs of our customers first. We take the time to ensure our customers feel heard and acknowledged. If our customers leave our shop happier than when they came in, we've done our job well.
Performed by certified technicians with high-quality equipment, our services include transmission repair, inspection, maintenance, rebuilds, flushes, and more. If you have places to be during your vehicle's repair or service, we'll keep you updated via email and text, so you always know how it is doing and when it's ready to hit the road. We also offer after-hours drop-off and pick-up to help make your service even easier. If you have time to spare, we invite you to spend it with us! We have a comfortable waiting room available and our staff routinely stop by to chat.
When you stop by Cottman Transmission for service, you'll be working with experienced professionals who truly want the best for you and your vehicle. You trust us to get the job done right at an honest and fair rate, and that's what we do. Our service advisors take the time to learn more about you, your budget, and your vehicle's situation so they can craft a service plan tailored to your needs. They'll explain each repair and price point in the plan, as well as financing options (upon request) so you're fully aware of what's you're paying for and how to get it done.
Have any questions? No problem, as our service advisors will happily answer any questions you have at any point in the service, whether it's during the repairs or right before you leave. With your approval, our technicians get to work. They'll use state-of-the-art equipment and their extensive experience within the industry to perform your automotive or transmission repair with the highest quality, care, and precision. Whether you need to replace the transmission fluid or if you require a full rebuild, know that our team will keep you fully involved in the process and ensure the job is done right. For assistance before your visit with us, call (919) 471-2506. We look forward to speaking with you!
Check engine light popped on and I stopped in to get it checked out. There were cars everywhere, place was packed. Despite all of that, took time out immediately to go and check it out. Transmission was slipping while driving and leak was coming from underneath. While I was there at least 2 more customers and a car got towed in. Left the car there with the expectation that I would be without my car for a while and gonna to cost me a bundle. Received a call at 530 on the same day to see if I c... Read More
My husband and I took our truck here and it was fantastic service. They are honest, professional, and they saved us a lot of money. We always appreciate honesty, and Cottman Transmission was extremely honest with us. Not only was the service outstanding, but we also were grateful for the fast service. We will be back!
The man at the front desk was nice, they answered my questions and got to work on my car quickly. When they realized the issue they spoke with my usual mechanic about it and had me all set to go. Usually people try and scam me into spending money but they didn't do that just did the job, let me know what it was and were nice and had great customer service the whole time. I would highly recommend them to anyone needing help.
These guys went above and beyond to get the transmission repaired in my daughter’s Jeep. They kept me informed of the progress and even worked late to resolve an issue that complicated the transmission repair. This is one of those rare auto repair shops that I would highly recommend. They are a very honest and hardworking crew. Thanks again, guys!
My experience with Cottman Transmission was just wonderful! Initially the thought of having a problem with my car’s transmission was worrisome but as soon as Taylor started asking questions and letting me know all the possible reasons my car ‘wouldn’t drive forward’ I started to feel like I’d picked the right place and people to check this problem out. Since I had AAA, the towing was free. Taylor communicated with me consistently and let me know what was going on. He even asked to k... Read More
Eva Lukacs Frichner
This place is awesome. They seem very committed to providing honest service and doing the job right the first time. I had an issue with my clutch sticking intermittently, and before they could get my car into the garage, they found that my (brake/clutch) shared reservoir was low and explained to me why this could cause issues. Long story short, it was a fix so simple they didn't even charge me. This is my new go-to for transmission related issues.
Prompt and on schedule with appointment quickly serviced my vehicle. Called me and reported finding. Explained the technical results in layman's term. Had specific up to date knowledge on my transmission that has been in circulation less than a year. My vehicle was well taken care of and was brought out to me.
If you want outstanding services without overpaying, this is your go-to. Before even touching on the car issues, I have to highlight the remarkable customer experience Jodi and Taylor surprised me with. Upon my arrival, I was instantly greeted with the warmest welcome and was taken care of in no time. And as any other car owner probably knows, auto shops typically try to get you in and out, without involving you in much of what's happening with your vehicle. However, both of them explained ... Read More
I had an amazing experience at Cottman Transmission after being told by my car dealership that my car was basically going to break down if I drive home. The owner was very thoughtful and helped in every way he could including a free check engine scan and test driving my car to ensure it would be safe. He explained everything very thoroughly and made me feel extremely comfortable as a girl who knows NOTHING about cars that he was being honest and cared for my safety and not just my money. 5+ s... Read More
Taylor and the Cottman transmission team are absolute life savers!! I visited this shop yesterday after several days of transmission problems in my 2016 Honda. Because my car has never had any issues, I was pretty anxious about price. I was extra anxious considering I have an upcoming 15 hour road trip. Taylor greeted me with professionalism and empathy. He assured me that he would fix my car up. And he met and exceeded those promises. My car was fixed and out of the shop in less than 4 hours... Read More